FAQ: General Information

• What are the check in and check out hours?

Check-in is at 3pm, check-out is at 12 noon

• Is it possible to check-out later than the official check-out time?

Yes, with additional payment and if availability allows

• Is it possible to request a room with separate beds?

Yes

• Are there parking spots available near the hotel?

Hotel has an underground parking

• How much does Wi-Fi cost at the hotel?

It is complimentary for hotel guests

• Where can I find information about accessibility for the disabled?

The hotel features two disabled rooms (Deluxe Room and Garden Suite); The hotel public areas are also available for disabled guests

For more information about the accessibility at “The Norman” hotel

• Are pets allowed in the hotel?

Service dogs only

• Is smoking allowed in the hotel rooms?

No, The Norman Tel-Aviv is a no-smoking hotel

• Is there a “lost and found” room in the hotel?

No, missed items are kept at the Front Office

• Which airport is the closest?

Ben Gurion Airport is 30 km away